Philippine Standard Time:
Wed, Jul 16, 2025, 06:04:00 PM

Services

About the service

Financial Assistance or Assistance for Individual in Crisis Situation (AICS) - the provision of needed interventions to enable distressed individuals/families to cope with crisis; assistance maybe in the form of transportation, medical or hospitalization support, burial assistance/ sympathy flowers to bereaved families and other financial support. (Financial Assistance or Assistance for Individual in Crisis Situation (AICS) - ang pagbibigay ng mga kinakailangang interbensyon upang bigyang-daan ang mga indibidwal/pamilyang nahihirapang makayanan ang krisis; maaaring tulong sa anyo ng transportasyon, suportang medikal o ospital, tulong sa paglilibing/ bulaklak ng pakikiramay sa mga naulilang pamilya at iba pang suportang pinansyal.)

Requirements

Financial Assistance

  1. Medical Abstract/Medical Certificate(hospital) (original or certified true copy) (Medical Abstract/Medical Certificate(ospital) (orihinal o kopya ng sertipikadong tunay)
  2. Reseta (photocopy - optional) (Reseta (Kopya – Maaring magbigay ngunit hindi inuubliga))
  3. Birth/Marriage Cert. (original or certified true copy)
    • **If NSO/PSA (photocopy)
    (Sertipiko ng kapanganakan/Sertipiko ng kasal (kopya ng sertipikadong tunay)
    • **Kung NSO/PSA(kopya)
  4. If not married, certification (barangay -original) (Kung hindi kasal, sertipikasyon (barangay -orihinal)
  5. Sulat Kahilingan (To the Mayor) (Sulat Kahilingan para sa Mayor)
  6. Cert. of Indigency (barangay-original) (Sertipiko ng Indigency (barangay-orihinal)
  7. Case Study Report (MSWD office -original) (Case Study Report (MSWD office -orihinal)
  8. RIS (MSWD office)
  9. Valid ID of Client and Claimant(photocopy)
    • ** If no Valid ID, Voters Certification (COMELEC)
    (Valid ID ng kliyente at tatanggap (Kopya))
    • ** Kung walang Valid ID, Voters Certification (COMELEC)

Burial Assistance

  1. Resibo ng Funeraria (below Php25,000) (Resibo ng Funeraria (Mababa sa 25,000 pesos)
  2. Death Certificate (certified true copy) (Sertipiko ng kamatayan (kopya ng sertipikadong tunay)
  3. Birth/Marriage Cert. (original or certified true copy)
    • **If NSO/PSA (photocopy)
    (Sertipiko ng kapanganakan/Sertipiko ng kasal (kopya ng sertipikadong tunay)
    • **Kung NSO/PSA(kopya)
  4. If not married, certification (barangay -original) (Kung hindi kasal, sertipikasyon (barangay -orihinal)
  5. Sulat Kahilingan (To the Mayor) (Sulat Kahilingan para sa Mayor)
  6. Cert. of Indigency (barangay-original) (Sertipiko ng Indigency (barangay-orihinal)
  7. Case Study Report (MSWD office -original) (Case Study Report (MSWD office -orihinal)
  8. RIS (MSWD office)
  9. Valid ID of Client and Claimant(photocopy)
    • ** If no Valid ID, Voters Certification (COMELEC)
    (Valid ID ng kliyente at tatanggap (Kopya))
    • ** Kung walang Valid ID, Voters Certification (COMELEC)
  10. 10. Waiver (optional) Waiver (Maaring magbigay ngunit hindi inuubliga)

Wheelchair Assistance

  1. Whole body picture (Litratong kuha ang buong katawan)
  2. Birth/Marriage Cert. (original or certified true copy)
    • **If NSO/PSA (photocopy)
    (Sertipiko ng kapanganakan/Sertipiko ng kasal (kopya ng sertipikadong tunay)
    • **Kung NSO/PSA(kopya)
  3. If not married, certification (barangay -original) (Kung hindi kasal, sertipikasyon (barangay -orihinal)
  4. Sulat Kahilingan (To the Mayor) (Sulat Kahilingan para sa Mayor)
  5. Cert. of Indigency (barangay-original) (Sertipiko ng Indigency (barangay-orihinal)
  6. Case Study Report (MSWD office -original) (Case Study Report (MSWD office -orihinal)
  7. RIS (MSWD office)
  8. Valid ID of Client and Claimant(photocopy)
    • ** If no Valid ID, Voters Certification (COMELEC)
    (Valid ID ng kliyente at tatanggap (Kopya))
    • ** Kung walang Valid ID, Voters Certification (COMELEC)

Calamity Assistance

  1. RIS (MSWD office)
  2. Case Study Report (MSWD office -original) (Case Study Report (MSWD office -orihinal)
  3. Certificate of Indigency (from Captain) (Sertipiko ng Indigency (barangay-orihinal)
  4. Barangay Certification (affected of typhoon- from Captain) (Sertipikasyon ng Barangay (naapektuhan ng bagyo- mula kay Kapitan)
  5. If not married, certification (barangay -original) (Kung hindi kasal, sertipikasyon (barangay -orihinal)
  6. Picture (Litrato)
  7. Cert. of Indigency (barangay-original) (Sertipiko ng Indigency (barangay-orihinal)
  8. Valid ID of Claimant(photocopy)
    • ** If no Valid ID, Voters Certification (COMELEC)
    (Valid ID ng tatanggap (Kopya))
    • ** Kung walang Valid ID, Voters Certification (COMELEC)
  9. Request letter (Address to Mayor) (Sulat Kahilingan para sa Mayor)
  10. Costing (itemized) Halaga (Ilista ng detalyado)

Fees

None required (Hindi kinakailangang magbayad)

Availability

Monday-Friday, 8:00 am to 5:00pm without noon break (Lunes hanggang biyernes, mula 8:00 ng umaga hanggang 5:00 ng hapon walang pahinga sa tanghali)

Duration

1 Hour and 2 Minutes

How to Avail of the Service:

ProceduresProcessing TimeResponsible Person
1. Received the complete requirements from the client (Natanggap ang kumpletong mga kinakailangan mula sa kliyente)2 minutesElsa Revilla
2. Interview and assess the client and prepare social case study report (Interbyuhin at tasahin ang kliyente at ihanda ang ulat ng social case study)35 minutesElsa Revilla
3. Transfer the data gathered using the DSWD – Intake Form (Ilipat ang mga datos na nakalap gamit ang DSWD – Intake Form)5 minutesElsa Revilla
4. Typing the Request Information Sheet (RIS) (Pag-type ng Request Information Sheet (RIS))5 minutesElsa Revilla
5. Signature of the Municipal Social Welfare and Development Officer (Lagda ng Municipal Social Welfare and Development Officer)1 minuteMa. Victoria G. Ramos
6. Typing other pertinent documents (ALOBS) at the Municipal Budget Officer’s Office and signature of the Municipal Budget Officer (Pag-type ng iba pang nauugnay na dokumento (ALOBS) sa Municipal Budget Officer’s Office at lagda ng Municipal Budget Officer)5 minutesBudget Office’s Staff
7. Signature of the Municipal Social Welfare and Development Officer (Lagda ng Municipal Social Welfare and Development Officer)1 minuteMa. Victoria G. Ramos
8. Preparation of supporting documents and Signature of the Municipal Accountant (Paghahanda ng mga sumusuportang dokumento at Lagda ng Municipal )1 minuteEmerenciana DL. Forlales
9. Signature of the Municipal Mayor (Lagda ng Alkalde ng Munisipyo)1 minuteHon. Cipriano D. Violago, Jr.
10. Preparation of Check and Signature of the Municipal Treasurer (Paghahanda ng Tseke at Lagda ng Municipal)5 minutesGloria G. Valderama
11. Client received his/her financial assistance at the Treasurer's Office (Natanggap ng kliyente ang kanyang tulong pinansyal sa Treasurer's Office1 minuteClient

Certificate of Indigency is a certification issued by the Municipal Social Welfare and Development Office certifying that the said client/applicant belongs to the indigent families in their barangay as certified by their barangay captains. (Ang Certificate of Indigency ay isang sertipikasyon na inisyu ng Municipal Social Welfare and Development Office na nagpapatunay na ang nasabing kliyente/aplikante ay kabilang sa mga mahihirap na pamilya sa kanilang barangay ayon sa sertipikasyon ng kanilang mga barangay captain.)

Who May Avail of the Service:
  • Bonafide resident who belongs to marginalized group of families
How to Avail of the Service:
ProceduresProcessing TimeResponsible Person
1. Proceed to the Social Welfare and Development Office and present complete requirements (Magpatuloy sa Social Welfare and Development Office at ipakita ang kumpletong dokumento na mga kinakailangan)5 minutesSocial Welfare Officer III/Social Welfare Assistant
2. Attend an interview (Dumalo sa isang panayam)35 minutesSocial Welfare Officer III/Social Welfare Assistant
3. Claim certificate (I-claim ang sertipiko)2 minutesMSWDO Staff

The Purchase Booklet is issued by the Office of the Senior Citizen Affairs (OSCA). This is use to avail special discount for basic necessities and prime commodities. It shall be presented together with the Senior Citizen ID or PWD ID.

(Ang Purchase Booklet ay inisyu ng Office of the Senior Citizen Affairs (OSCA). Ito ay ginagamit upang makakuha ng espesyal na diskwento para sa mga pangunahing pangangailangan at pangunahing bilihin. Dapat itong iharap kasama ng Senior Citizen ID o PWD ID.)

Persons with Disabilities are those suffering from restriction of different abilities, as a result of a mental, physical or sensory impairment, to perform an activity in the manner or within the range considered normal for a human being. (Ang mga taong may Kapansanan ay ang mga dumaranas ng paghihigpit sa iba't ibang kakayahan, bilang resulta ng kapansanan sa pag-iisip, pisikal o pandama, upang magsagawa ng aktibidad sa paraang o sa loob ng saklaw na itinuturing na normal para sa isang tao.)

Senior Citizen shall mean any resident citizen of the Philippines and at least 60 years of age and above. (Ang Senior Citizen ay nangangahulugang sinumang residenteng mamamayan ng Pilipinas at hindi bababa sa 60 taong gulang pataas)

The grant of 20% discount from all the establishments relative to the utilization of services in hotels, restaurants and recreation centers and purchase of medicines in all establishments for the exclusive use or enjoyment of Senior Citizens, including funeral and burials services for the death of Senior Citizens. (Ang pagbibigay ng 20% na diskwento mula sa lahat ng mga establisyimento na may kaugnayan sa paggamit ng mga serbisyo sa mga hotel, restaurant at recreation center at pagbili ng mga gamot sa lahat ng mga establisyimento para sa eksklusibong paggamit o kasiyahan ng mga Senior Citizens, kabilang ang mga serbisyo sa libing at burial para sa pagkamatay ng Senior. Mga mamamayan.)

Who May Avail of the Service:
  • Senior citizens, Person with Disability (PWD)
How to Avail of the Service:
ProceduresProcessing TimeResponsible Person
1. Proceed to the Social Welfare and Development Office and present requirements (Magpatuloy sa Social Welfare and Development Office at kasalukuyang mga kinakailangan)5 minutesMSWDO Staff
2. Receive Purchase Booklet2 minutesMSWDO Staff

Social Case Study Report – it is a referral letter or a case study (prepared by the MSWDO or a social worker) for the concerned agencies like PCSO, Hospitals and referrals of clients to other service providers of other agencies concerned. (Social Case Study Report – ito ay isang liham ng referral o isang case study (inihanda ng MSWDO o isang social worker) para sa mga kinauukulang ahensya tulad ng PCSO, Mga Ospital at mga referral ng mga kliyente sa iba pang mga service provider ng iba pang ahensyang may kinalaman.)

Who May Avail of the Service:
  • Indigent individuals or families

    Situation Covered

    • Burial Assistance
      • For Indigents
      • For Senior Citizen
    • Hospitalization Assistance
    • Financial Assistance
How to Avail of the Service:
ProceduresProcessing TimeResponsible Person
1. Proceed to the Social Welfare and Development Office and present requirements (Magpatuloy sa Social Welfare and Development Office at kasalukuyang mga kinakailangan)5 minutesMSWDO Staff
2. Receive Purchase Booklet2 minutesMSWDO Staff
Note: Only registered social worker prepares and signed the social case study report (Ang rehistradong social worker lamang ang naghahanda at pumirma sa ulat ng social case study)

Pre-marriage counseling – is a one-day orientation and counseling to would-be couples on Responsible Parenthood and Family Planning. This is a Presidential Decree No. 965 as a pre-requisite for securing the marriage license of the couple. (Pre-marriage counseling – ay isang isang araw na oryentasyon at pagpapayo sa mga magiging mag-asawa sa Responsible Parenthood at Family Planning. Ito ay isang Presidential Decree No. 965 bilang isang pre-requisite para sa pagkuha ng marriage license ng mag-asawa.)

Who May Avail of the Service:
  • Couples even if they already have a child
Requirements
  • Accomplished PMC Registration Form

Click here to download the PMC Registration Form

How to Avail of the Service:
ProceduresProcessing TimeResponsible Person
1. Proceed to the Social Welfare and Development Office and present requirement (Magpatuloy sa Social Welfare and Development Office at i-present ang mga nasabing requirements10 minutesAdministrative Aide II
2. Attend Pre-Marriage Counseling Orientation (Dumalo sa Pre-Marriage Counseling Orientation)2 hoursSocial Worker Officer II/Administrative Aide II
3. Pay at the Treasurer's Office (Magbayad sa Treasurer's Office)5 minutesRevenue Collection Clerk II
4. Claim certificate (I-claim ang sertipiko)2 minutesMSWDO Staff
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